Vemgram

1. Information We Collect

We collect information you provide directly: name, email address, password, and business details when you register. For manufacturers, this includes business name, address, contact information, product details, certifications, and other profile information. We also collect usage data such as pages visited and features used.

2. How We Use Your Information

We use your information to: operate and improve the Platform; display manufacturer profiles to authenticated users; facilitate B2B connections between manufacturers and retailers; send service-related communications; and comply with legal obligations.

3. Contact Information Visibility

Manufacturer contact details (phone, email, website, WhatsApp, social links) are only visible to authenticated users. This gating protects manufacturers from unsolicited contact while ensuring genuine business inquiries can reach them.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Business images and documents are stored securely using encrypted cloud storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information. We may share your data with: service providers who assist in operating the Platform; legal authorities when required by law; and other users as part of the Platform's directory functionality (subject to the contact visibility rules described above).

6. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may use analytics tools to understand how the Platform is used and to improve our services. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to: access your personal data; correct inaccurate information; request deletion of your account and data; withdraw consent for data processing; and lodge a complaint with a data protection authority. To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact

For questions about this Privacy Policy, please contact us at [email protected].