Terms of use

About these terms

Vemgram is run by Vempus Technologies Private Limited, Koraput, Odisha, India. By using Vemgram you agree to these terms. If you use it for a business, you agree to them for that business.

What Vemgram is

Vemgram is a directory. We list Indian manufacturers so buyers can find and contact them. We are not a party to any deal between a buyer and a business, and we don't guarantee the quality, price or delivery of anything a business sells. Check a business yourself before you pay it.

Listings

• We create listings from public information. If a listing about your business is wrong, or you want it removed, use the removal and correction form.
• A business can claim its listing by showing that it runs it. We may ask for more proof, and we may refuse a claim.
• A "Verified" badge means we checked what it says (for example ownership, or an active GST registration) on the date shown. It is not a recommendation.

Your account

• Give accurate details and keep your password safe. You are responsible for what happens in your account.
• One person per account. Don't create accounts for others without their permission.

Paid pages

• A verified page costs ₹9,999 a year, including GST, paid in advance through our payment partner.
• It renews every year until you cancel, which you can do any time from your dashboard. We email you a week before each renewal. If you cancel, your page stays live until the end of the year you paid for.
• If a renewal payment fails, your page stays live for a short grace period; after that it goes back to a free listing.
• Refunds: you get a full refund if you ask within 7 days of a payment, including a renewal. Write to hello@vemgram.com. Once the refund is made, your page goes back to a free listing.
• We may change the price for future years. We will tell you at least 30 days before your renewal.

Plans bought in the Android app

• A plan bought in the Vemgram Android app is billed by Google Play, under Google Play's terms, at the price Google Play shows you.
• It renews every year until you cancel. Cancel it in Google Play (Payments & subscriptions → Subscriptions). If you cancel, your page stays live until the end of the year you paid for.
• Refunds: ask us within 7 days of a payment, including a renewal, and we refund it through Google Play. Google Play's own refund rules also apply.
• A plan is managed where it was bought: cancel and refund a website plan on the website, and an app plan in Google Play.
• Google Play tells us the order number, dates and status so we can turn your page on. We never see your card or UPI details.

What you must not do

• Post false, misleading or illegal content, or content you don't have the right to use.
• Send spam, or use inquiries to sell to businesses.
• Copy the directory in bulk, scrape it, or get around the limits on phone and email reveals.
• Try to break into, overload or disrupt Vemgram.

We may remove content and close accounts that break these rules.

Content you add

You keep the rights to the text and photos you add to your page. You allow us to show them on Vemgram and to use them to promote your page on Vemgram. You confirm that you have the right to share them.

Liability

Vemgram is provided "as is". To the extent the law allows, we are not liable for losses from deals between buyers and businesses, or for indirect losses. Our total liability to a paying business is limited to what it paid us in the 12 months before the claim.

Law and disputes

These terms are governed by the laws of India. The courts in Koraput, Odisha have exclusive jurisdiction.

Contact

Questions about these terms: hello@vemgram.com.